Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline (please click here first to register for online services)
Use your NHS APP to order repeat prescriptions
Using the NHS APP is the quickest, easiest and securest way to order your repeat medication. We aim to action your request within two working days.
Please follow the link to access your NHS APP Log in – NHS App Online
You can also:
- Complete the repeat slip and post it in to the post box outside the Surgery door or the post box inside which are emptied multiple times a day
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- The prescription desk is open Monday to Friday from 10:00 to 12:00
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy, do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats (adults and children aged 5 years and over)
- sinusitis (for adults and children aged 12 years and over)
- earache (children and young adults aged 1 to 17 years)
- infected insect bites (adults and children aged 1 year and over)
- impetigo (adults and children aged 1 year and over)
- shingles (adults aged 18 years and over)
- urinary tract infection (women aged 16 to 64 years)
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.