The following terms and conditions will apply to ALL patients that wish to register with our surgery as an Out of Area patient.
If accepted as an out of area patient the surgery is under no obligation to provide the following:
- Home visits.
- Immediately necessary treatment following accident or emergency when you are at home.
- Access to out of hours services when you are at home (and it is not reasonable to expect you to attend); or,
- Other such services provided by our practice, which for clinical or practical reasons it is not reasonable to expect you to attend your registered practice, e.g., this could include follow up care following hospital discharge.
In considering this type of arrangement, it is very important that your individual health care needs can be safely and effectively provided by a GP practice that is away from your home address. Therefore, our surgery will need to consider clinical and practical reasons to register you.
Please bear in mind that we are a busy surgery and frequently must cope with a high demand for appointments. With this in mind, we can unfortunately never guarantee that you will always see a GP of your choice.
You may on occasion, develop an urgent illness or injury at home that means attending the GP surgery as normal would not be appropriate. In these circumstances you need to call NHS 111, who will direct you to the local service that has been established by NHS England for patients such as you. This local service could be a GP practice near to where you live, the local walk-in or urgent care centre, A&E or minor injuries unit. This local service will then decide if you can attend for an urgent face to face appointment with a healthcare professional or if a home visit is needed which will be based on your individual circumstances. If this is in the out-of-hours period when GP surgeries are normally closed – between 6:30pm and 8:30am weekdays and during weekends – NHS 111 will direct you to the local out-of-hours provider.
In future, should it become apparent because of changes in your health and consequent specific health care requirements, we would have to review your registration status. This might mean that we may arrive at a professional opinion that it would be more clinically appropriate and practical for your specific healthcare needs if you registered with a GP practice nearer to your home that can provide any home visits or urgent appointments more conveniently for you.
If you have any queries regarding the above information please contact the surgery